How to make a personalised photo gift
Choose a gift, turn your photo into an AI-assisted portrait and approve the product preview before ordering. Here is what to check at each step.
From photo to finished gift
- 1
Choose a product
Pick a mug, clothing, art print, tote, iPhone case or sticker. Read its dimensions, material and care information. Clothing uses adult sizes; phone cases need the exact supported device model.
- 2
Upload a photo you may use
Choose a clear, well-lit JPEG, PNG, WebP or HEIC image up to 10 MB. Show one person or pet clearly. For a group photo, specify which one subject to illustrate. Parent or guardian permission is required for photos of children.
- 3
Choose the look and any printed text
Select an illustration style and add a name or short message if you want one. Rosie creates a new AI-assisted illustration and prepares the layout for your chosen product. The result can differ from the original photograph.
- 4
Check and approve the product preview
Check the likeness, spelling, colours, size and placement. Inspect the whole print area, including edges, seams and any camera opening. Preview images show the design; a screen cannot reproduce the exact finish or colour of a physical print.
- 5
Review the order and delivery
Sign in when adding your finished gift to the cart. At checkout, check the recipient, address, delivery option and total, then pay. Gifts are printed to order and order updates are sent by email.
Choose a gift that suits the recipient
A mug is an everyday keepsake, an art print is made for display, and clothing needs a little more thought about size and colour. Our photo gift guide compares the current products and the details to check.
Delivery and time-sensitive gifts
We currently deliver to United Kingdom, United States, Canada, Australia, Germany, France, Netherlands, New Zealand. Delivery options and charges are shown at checkout before payment. Allow time for both production and delivery. If you need a gift for a particular date, contact support before ordering.
Changes and problems with an order
Contact support promptly if you need to cancel or change an order. Once production starts, changes may no longer be possible. Personalised items cannot normally be returned for a change of mind; damaged, defective or incorrect items are covered by our returns and refunds policy.