Delivery for personalised gifts
Rosie Gifts delivers made-to-order gifts to eight countries. Check delivery charges at checkout and allow for production as well as shipping before a special date.
Where we deliver
- United Kingdom
- United States
- Canada
- Australia
- Germany
- France
- Netherlands
- New Zealand
These are the currently supported delivery countries. Available shipping services depend on the address and selected product options. Checkout confirms the options for your order.
How delivery charges are calculated
Choose your products and enter the delivery address at checkout to see the shipping quote. Charges depend on the destination and items in the order. Personalisation is included in the product price; shipping is extra. Review the product options, delivery charge and total before payment.
Allow time for production and shipping
Your approved gift is made to order by our fulfilment partner, Printful. Production happens before shipping, so a shipping estimate alone is not the full time from ordering to arrival. Product pages provide general guidance; the options shown for your address are the relevant checkout information.
If the gift is for a birthday, memorial or other fixed date, contact support before ordering. Tell us the product, destination country and date you need it. Delivery estimates can be affected by production availability, carriers and local conditions.
After you order
Use the order confirmation and any shipping updates to follow your order. Check that the delivery address is correct before paying. If you notice an error or have not received an expected update, contact support with your order number as soon as possible. For cancellation requests and damaged or incorrect gifts, read our returns and refunds policy.
Delivery questions
Is delivery included in the product price?
No. Personalisation is included in the displayed product price, and delivery is charged separately. Checkout shows the available delivery options and charges for your address and selected products before payment.
Can you guarantee arrival for a birthday?
We cannot promise a particular arrival date from a general estimate. Made-to-order gifts need production time as well as shipping. Contact support before ordering if a specific date matters.
Where can I get help with a delivery problem?
Contact support with your order number and a description of the problem. For a damaged, defective or incorrect item, follow the published returns and refunds policy. Do not post your address or order details publicly.